Services

Blue Tack Consulting delivers specialized services to Medicaid vendors, primarily in the Medicaid Enterprise Systems (MES) space. We distinguish ourselves as “everything MES” experts and have a solid bench of talent to deploy for our customers competitve-sensitive needs.

Strategic Consulting

2016 went down in Medicaid history as a tech breakthrough year. The new MMIS 90/10 Funding and Medicaid Managed Care Rules, Medicaid Enterprise Certification Lifecycle and the need to capitalize on forward momentum created disruption and tremendous opportunity. By 2018, vendors were responding to these opportunities and competition increased. Established companies were striving to win business and new entrants were trying to get their name on the map. With priorities dramatically changed in 2020, many states paused their MES roadmaps. States and vendors made COVID-related changes to systems and partnered to get things done that had never before been contemplated. By 2021, procurements are flying fast and furiously, and vendors are challenged to keep up. Throughout all this, there are underlying trends and directions accumulated over five years that influence where we are going. Blue Tack can help you use the opportunity to change as a competitive accelerator and differentiator.

Medicaid solution providers, companies that deliver, or want to deliver, technology and business services to State Medicaid Agencies, have a lot of work to do to innovate, renovate and launch new products.

This is where Blue Tack comes in. We fill the expertise and bandwidth gap that exists between where you are today and where you need to be.

Our strategic consulting offerings help Medicaid solution providers go from where they are today to where they want to be in the future. The range of services includes vision session planning and facilitation, market positioning, competitive analysis, market research, pre-certification of modules, solution assessment and solution transformation.

Benefits of Utilizing Blue Tack for Your Strategic Consulting Needs

ZERO LEARNING CURVE

All of Blue Tack’s consultants have the most current knowledge and field- tested experience to deliver meaningful results right from the start.

LASER-FOCUS

We work exclusively with the vendor market and we understand the state and federal drivers and position them against corporate and market realities.

SMALL, NIMBLE AND EASY

Blue Tack is a very niche consulting firm. We want to be the best, not the biggest. Your first and last call when you need business value.

OUTCOME-DRIVEN

We offer responsive service, meaningful results and useful deliverables giving you the outcomes you need to plan the journey from vision to reality.

What Separates Blue Tack from the Competition

Blue Tack harnesses three areas of expertise that are often overlooked in the consulting business – cross industry application, the art of the long view and build once, use often.

1CROSS INDUSTRY APPLICATION
We are a company of Medicaid technology and business services experts. True. But our minds don’t stop there. We research other industry sectors to see what worked and what didn’t and bring those lessons to our customers. Some of the most obvious answers come from companies that have tried to do something similar and succeeded or failed. Cross industry application provides best practices and lessons learned and provides a solid foundation for planning, investment and review and approval.

2BUILD ONCE, USE OFTEN
Strategic consulting gets a deserved bad rap because many consultancies treat engagements like one-off collegiate exercises. You won’t find that at Blue Tack. If something works in one engagement, we look to leverage it for another. For example, we developed a Vendor Solution Assessment methodology after helping a client assess its solution against certification requirements. We now offer this as a core service and are  expanding it to include outcome based certification concepts.

3ART OF THE LONG VIEW
Blue Tack’s consultants have long histories in the Medicaid, technology services and business process outsourcing markets. We know the heritage of today’s issues, understand what needs to change and can positon the future with a wide and long lens. Early in the campaign, we can spot potential problems over a long horizon and develop plans to diminish the risk and often, even capitalize on the issue.

Proposal Support

The game has changed. Medicaid solution providers have a lot on their plates, whether they have years in this marketplace or are new entrants. Competition is increasing and while Medicaid vendors are innovating and renovating their solutions, they are seeing RFPs with new requirements seeking modular solutions. Solutions that meet CMS Conditions and Standards (C&S) for enhanced FFP. Responding to these procurements can be challenging. Using past procurement strategies and proposals is not enough.

Blue Tack’s proposal resources are expert in Medicaid, MES Implementations and Operations, all MES modules, MITA Conditions and Standards for enhanced FFP, System Development Life Cycle Methodologies, CMS Certification and more.

Benefits of Utilizing Blue Tack for Your Proposal Support Needs

ANY SIZE

We offer full service proposal support and fill gaps small and large. Whether you need proposal management, a team of writers or other specialized resources, Blue Tack can supplement your team.

KNOWLEDGE TRANSFER

Collectively, our consultants have worked on every kind of  Medicaid proposal, from legacy MMIS Fiscal Agent to today’s modular MES procurements.  They understand the history, the effect of the past on the present and what state agencies are looking for in the future. They bring this knowledge to each engagement and share it with members of the proposal team.

DIFFERENTIATED COMPLIANCE

We specialize in “Differentiated Compliance”, that is, writing proposal content that is 100% compliant with RFP requirements and differentiated from the competition.

QUICK AND EASY

Contracting with Blue Tack could not be easier, we have the best resources available and can deliver talent to fill any need on your proposal team, quickly and effectively.

What Separates Blue Tack from the Competition

1EVERY STEP OF THE WAY
We provide as little or as much support as you need. If you need general support, for example, creating a proposal library, we can support that. Pre-sale support, no problem. Orals coaching, we’re there. No matter what you need, we are here to support you.

2ALL INCLUSIVE TEAMS
From top notch proposal managers to copy editors, we have a complete bench of talent to supplement a vendor’s team. Our menu of resources includes volume leads, MITA and Certification SMEs, technical writers, project coordinators, compliance specialists, integration plan specialists, white glove editors, capture strategists and orals coaches.

3TELLING YOUR STORY
Blue Tack resources know MMIS operations, they’ve spent decades in the trenches and understand the evolution of Medicaid. Understanding legacy MMIS, FFP funding, MITA and certification  is our springboard to supporting your proposal efforts. Where you’ve been, where you’re going and knowing how to tell the story, that’s our specialty.

Staff Augmentation

Blue Tack matches your need to the person and showcases the relevant experience in a format that is easy to follow. You may only get one resume for a specific need but chances are, the candidate is the one you’re looking for. Our people have deep and broad experience in all things Medicaid, including all MES modules, PMO, and implementations and operations.

Benefits of Utilizing Blue Tack for Your Staff Augmentation Needs

PERFECT FIT

At Blue Tack, we strive for a win-win scenario – our customers get people who are ideally suited to the positions and our consultants get assignments that are ideally suited to their needs. Blue Tack is a people-centric business and we recognize that in every placement.

CAREFUL VETTING

We are a company of experienced, qualified and trusted “known entities.” Blue Tack’s leadership knows and has worked with our consultants or they have been referred by one of our trusted sources. You will never find us throwing a resume over the fence.

FLEXIBLE AND FAST

We don’t operate in a one size fits all world and our contract practices reflect this. Being a small, nimble company, we act and react quickly to get the people our customers need when they need them.

LOCAL TALENT

Our people are located all across the country and many in state capital cities. We know how draining it is to be on the road week after week, so we look for opportunities to place people in their own back yard.

What Separates Blue Tack from the Competition

1THE BAR IS SET HIGH
When it comes to staffing, we are choosy. We seek to understand your need and match it to the perfect person for the job. We present one or two candidates who succinctly match the requirements. Customers can easily hone in on people who meet their needs. What’s more, Blue Tack consultants steer other consultants to the company.

2OUR CUSTOMERS, OUR PARTNERS
We are not looking to compete with national powerhouse staffing companies. Conversely, we strive to be the first and last call our customers make when they have a need for very specialized talent, including talent for bid opportunities. We pride ourselves on being able to supply top talent for our partners’ bid opportunities, where talent is the number one differentiator.

3ACTIVE MONITORING AND ACCOUNT MANAGEMENT
Blue Tack’s management doesn’t exit stage-left when a placement is made. We maintain communications with the consultants and if issues arise, work quickly and smartly to affect a resolution agreeable to all. We have a parallel track with our customers to ensure that the engagement stays on track and our consultants deliver business value.

We Offer Solutions that Close the Gaps in Your Business

You are not an expert at everything nor you have to be. Blue Tack’s services include solutions that help you target problem areas and give you the tools you need to fix those issues. Whether it is assessing where you are versus where you need to be, helping you gain new business or finding the right partner, we have an actionable plan for you.

Vendor Solution Assessments

Blue Tack has developed several approaches for assessing a vendor’s solution for alignment with MES requirements. We base our approach on YOUR objectives. The most popular is an assessment against CMS certification requirements. This will illuminate gaps in the solution and inform the product roadmap. Outcome-based certification is changing the way MES investments are evaluated by CMS. In 2021, Blue Tack is updating our assessment tools to align to the new reality.

Proposal Management

Blue Tack manages proposal development activities throughout the entire procurement life cycle. From business development and capture planning to writing and post-submission activities, such as orals coaching and training. We lead and manage teams working with writers, business and technical subject matter experts, publications teams, vendors, and stakeholders to coordinate proposal efforts. Blue Tack proposal managers have a history of managing complex MMIS and other government proposals.

Teaming Partners

Blue Tack networks extensively with the vendor community and knows what vendors are looking to get into what markets. We know when a vendor needs a prime and when one needs a subcontractor. We support our clients to find the right partners, matching strengths and personalities for an optimal fit. If having a nationally certified Woman-Owned Business on your team helps your bid, Blue Tack is also happy to consider coming in with you.